We strive to offer several options to our customers in a complete, professional and timely manner.
Because our customer service staff has a thorough understanding of the products that we sell and service, they are able to technically determine the most effective solution. We respond immediately, process our orders with a high degree of accuracy, and follow through the transaction to the customer’s satisfaction!
We understand that our customers are busy and under pressure to find the best solution to get their machines up and running. Servo systems are complicated and their failures are often intermittent. Magna’s customer service department is committed to assisting our customers to a technical level far above any other repair vendor. The Magna customer service team offers so much more than keying in your order; they offer professional assistance and immediate response in determining the best options for our customers.
Magna Products Corp. is ready to respond to our customers twenty four hours a day, seven days a week. Our customer service department acts as the liaison between the customer and the engineering department, so that we can provide exactly what the customer needs as quickly as possible.
Do you have a question? Please do not hesitate to contact us!